Bespoke Employee and Manager Training

Mint HR offers bespoke people-related training that’s right for your company. We understand our clients’ needs and ensure that the content is delivered in a style to suit you and is relevant to your business and the industry you work in.

With over 50+ years of combined HR experience between us, Mint’s training courses – be it in person or online — are always up to date and meaningful with a dollop of Yorkshire humour dropped in for good measure.

We put in the effort before planning the training to analyse what the end goal is. We then create content and learning opportunities based on real case scenarios. Everything is relevant and easy to understand. No off the shelf training for us.

If you’re already a Mint client, we’re involved in your HR matters too so truly know what’s going on and can adopt real life situations into our training.

Contact Mint HR

or Call 01138 630 011

Examples of training we have already delivered include:

Making the leap from peer to manager
How to be an effective manager
Communication skills including listening and questioning
Delegation
Handling disciplinaries
Handling workplace disputes

Performance management
Giving and receiving feedback
Recruitment and selection
Monitoring and managing absence
Motivating your teams
Wellbeing and resilience

Case Study

We worked with a client who had never had HR support before. We helped them work through some of the people issues they were facing. We quickly identified that part of the issue was the lack of confidence the managers had. They were worried about doing or saying the wrong thing.

We met with the Directors to identify which areas of training were required, found out what issues they’d faced before us and asked how training could be incorporated so it didn’t impact too much on business delivery.

We agreed on 2 morning sessions with all the managers.

Now when we’re supporting with people matters – we reinforce the training and empower the managers to carry out a lot of the issues themselves.

Here’s some of the feedback we received:

“The training really made an impact on ALL the team which is such a positive outcome, largely I think by the way you delivered and engaged with them.”

“I’ve witnessed several times their increased confidence in action this year – its bloody brilliant.”

Employee and Manager Training Testimonial

I recently attended a management training session on all things HR related delivered by Tracy for Mitchell and Urwin and found it to be very useful, particularly the sections on spotting mental health issues in employees, as who wouldn’t want to try and help any employee who was struggling?

We might be the only person who does step up for them. The course overall was delivered at a good pace and in good humour with some excellent real life examples of HR issues given, this helps to make the information on how to deal with similar issues and HR procedures clear, in a practical sense. I’d really recommend using Tracy and Mint HR.

— Health and Safety Manager at Mitchell & Urwin

Frequently Asked Questions

No. If it’s just training you require, we would be happy to have a no-obligation chat with you to discuss your needs. We would then provide you with the cost and an outline of the training – based on content, key goals and the number of people. We would be delighted to assist you with the development of your team.

Focus on understanding your team’s needs. It may be that there is an obvious skills or knowledge gap within your team/part of your team and training in this area directly supports the overall goals of your company. Alternatively, find out what your team needs by asking them.This sounds obvious – but many companies forget to do this! Consider what your teams already knows in this area and where they need further development in order to pitch and get the best out of the training.

We believe face to face training is the most effective training. However, for short sessions (of up to two hours) we can deliver online training via Zoom or Microsoft Teams. However, for half day/full day training Mint can assist in sourcing and booking a meeting room in a location of your choice.

Mint deliver a wide range of team and management training topics. However, if we are not experts in a particular field, the chances are we have good contacts who are and we would be more than happy to introduce you because we know that when investing in your team’s development – it has to be spot on. Examples of where we have recommended third party training suppliers include Health and Safety training and leadership coaching.